A service of Leap Tie, the most innovative marketing agency for the funeral profession, Hello Shopper! was created from the results of our competitive market surveys which involved shopping thousands of funeral home locations in person, by phone, and via website inquires. Very few funeral homes scored well on a basic set of benchmark points we evaluate.
Hello Shopper! changes historical training retention failure rates by eliminating methods. Instead, the best principles of inquiry handling become the context of how each opportunity is handled.
Imagine that training is no longer separate from real interactions with shoppers.
Hello Shopper! includes training materials designed to instill a positive mindset in your staff, to consistently communicate your value to families, and to differentiate your firm from others during a shopper's inquiry stage.